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Guarantee your 500-445 CCECE exam success with examkiller's study guide. The 500-445 CCECE practice test questions are developed by experiences Cisco Certification Professionals who working in todays prospering companies and Cisco exam data center.

Exam Number: 500-445 CCECE

Exam Title: Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)

Format: Single and Multiple Choice

Duration: 90 Minutes

Number of Questions: 50

Origin Provider: ExamKiller

Total Questions: 56 QAs

Type: Real Exam Questions

Guarantee: 100% Pass Guarantee

Demo: Click Here for Check Demo

Cisco 500-445 CCECE Exam Objectives
40% 1.0 ECE Deployment
1.1 Describe Enterprise Chat and Email Components and Deployment Model
1.2 Explain ECE Installation process
1.3 Define ECE Best Practices
1.4 Prepare PCCE for ECE and Integration
20% 2.0 ECE Administration and Configuration
2.1 Explain ECE Administration Tasks
2.2 Configure ECE
2.3 Explain ECE Queues
10% 3.0 ECE Email Administration
3.1 Explain ECE Email Administration
3.2 Describe Workflows
3.3 Explain CCE Scripting for Email and Storage Management
10% 4.0 ECE Chat Administration
4.1 Configure ECE for Chat
4.2 Describe Chat Entry Points
4.3 Explain Chat Operation and Chat Customization
20% 5.0 ECE Features and Troubleshooting
5.1 Describe ECE Report types
5.2 Explain Agent Single Sign-on for ECE

5.3 Troubleshoot ECE

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