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Exam Number: C_C4H225_12

Exam Title: SAP Emarsys Customer Engagement Implementation

Format: Single and Multiple Choice

Duration: 180 Minutes

Number of Questions: 80

Passing Score: 68%

Origin Provider: ExamKiller

Total Questions: 80 QAs

Type: Real Exam Questions

Guarantee: 100% Pass Guarantee

Demo: Click Here for Check Demo

SAP C_C4H225_12 Exam Objectives

Data Collection and Contact Management > 12%

Define concepts related to Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding and apply these concepts throughout the SAP Emarsys Customer Engagement platform.

Account Creation and Settings > 12%

Define concepts related to DNS settings, SSL certificates, Email channel setup and compliance, and account security settings in order to apply these concepts in implementation.

Data Integrations Advanced > 12%

Define concepts related to SAP Emarsys Customer Engagement API, platform integrations, product data integration, and sales data onboarding in order to apply these concepts in implementation.

Campaign Management > 12%

Execute functions related to VCE, ESL, CRM Ads, Mobile Engage Push and In-app, Automations (AC and Interactions) Open Time Content, Web Channel, Predict, and SMS.

Analytics and Insights > 12%

Define concepts related to Email Analytics, Revenue Analytics, and Channel Analytics in order to apply them in every interactions with the SAP Emarsys Customer Engagement platform and its users.

Product Overview 8% - 12%

Explain how the Strategic Dashboard helps measure the impact of marketing campaigns, how to categorize the customer base based on value, what Tactics are used for. Identify the basics of contact segmentation and what channels are available for marketing users. Articulate the kinds of ecommerce integrations available. Define product recommendations, their source, and their application. Identify the various ways to measure results. Articulate the use and apply understanding of this use to trend reporting, bounce management, allow lists, and user management.

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